Services
WE CREATED PRACTICE COLLAB BECAUSE WE KNOW THAT A PRACTICE REQUIRES COMPETENT STAFF AND SIGNIFICANT TIME TO MANAGE IT, REGARDLESS OF HOW MUCH TECHNOLOGY A PRACTICE OR PATIENT USES.
Administrative
Human Resources management
Financials and budget planning
Project management
Credentialing
Training coordination (HIPAA, OSHA)
MIPS, MACRA, and compliance reporting
Inventory and supply management
Referrals
Record requests
Prior authorizations
clinical
Refill requests
Orders management
Results management
Care coordination
Data entry
Recalls
Research Assistance
Patient engagement
Phone triage
Pre-operative assessments
Post-operative instructions
Appointment scheduling
Surgical scheduling
Live appointment reminders
Patient portal interactions
Social media management
Marketing and promotions management
We realized the way people are consuming healthcare is evolving. Before visiting a doctor, a patient can explore, research, and educate themselves on their symptoms and possible conditions online. Patients now determine their medical provider based on reviews – from social media reviews to Medicare rating. Once a patient-provider relationship is established, patients expect a streamlined and efficient experience through technologies such as kiosks, patient portals, and telemedicine.
CollabExample #1: We interact with patients on social media and respond to messages through your online portals.
Many practices have successfully implemented software for billing, medical records, and imaging, yet still lack the people and attention to utilize and manage these systems effectively. Our goal is to complete the tasks and projects that can be performed out of the office and without hiring a full-time office manager, part-time nurse, or overtime medical assistants.
CollabExample #2: We manage orders in your EHR to perform prior authorizations, schedule surgery or tests, and handle recalls in your PM.
Now more than ever, medical practices need the people and staff to manage these systems and direct them to the best resources for their medical conditions. The Practice Collab team understands the unique workflows of various specialties. Under the provider’s direction and operating within the organization’s protocols, we combine service and expertise to improve patient care.
CollabExample #3: We contact patients regarding clinical results, eFax letters to outside providers, and ePrescribe approved medications from your EHR.
Our services are focused on best practices and improved outcomes for patients and providers. By leveraging our resources and managing collaboratively, providers can increase their patient satisfaction in addition to increasing their business sustainability and profitability.